Submit a Complaint
Claimed

Poorvika Mobiles Complaints & Reviews

poorvikamobile.com
4.3
Updated: Apr 21, 2025
Complaints 1170
Resolved
986
Unresolved
184
Amazing! 🤩 It’s great to see how Poorvika Mobiles is committed to providing outstanding customer support! They sincerely care about addressing and resolving issues quickly and effectively. Poorvika Mobiles’s friendly, solution-focused approach to managing feedback builds trust and ensures a wonderful customer experience.
Complaints
Contacts

File a complaint to Poorvika Mobiles

Having problems with Poorvika Mobiles?

File a complaint and get it resolved by Poorvika Mobiles customer care. It’s quick, effective and absolutely free!

SUBMIT A COMPLAINT
Mobile Handsets
Poorvika Mobiles

Recently resolved complaints

View all complaints

Most useful reviews

48
to get a lost bill
35
Unsatisfied with poorvika sales team
29
Return Policy

Featured stories

Wrongly activated bajaj finserv loan
Complaint about a bad quality headsets and poor response of store-Reg
Didn't replace my product even when I had the product, bill and IMEI number in hand

Poorvika Mobiles reviews & complaints page 11

Newest
  • Newest
  • Most Helpful
  • Most Popular
  • Resolved
  • Contains Photos or Videos
  • Oldest
D
Divya Lakshmi KM
Dec 29, 2021
Resolved
Report
Copy
Resolved

Need Invoice ASAP

21/11/20 POS 541919XXXXXX4700 POORVIKA MOBILES [protected] 21/11/20 33, 000.00 - I purchased a mobile on 21/11/2020 I need invoice of my purchase poorvika branch - Ayanavaram600023 - please send invoice to my mail id [protected]@gmail.com...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
M
M'J
Dec 25, 2021
Report
Copy

Wrong commitment

Address: Tamilnadu,Madipakkam,Chennai -600091
Website: consumercomplaints.in

Yesterday(24/12/2021) I bought a mobile from Madipakkam Poorvika (model Oppo Y19S) actually I'm not intrested in this product sales man convinced me to buys this product, he said that I can exchange this mobile within two working days, so I agreed to buy, he lied to me, there is no mobile exchnge policy in Poorvika showroom today only I know it, I want to exchange this nor return this product, I don't want to waste my money, and also he said...
Helpful
Found this helpful?
2 Comments
Report
Copy
S
SuneeshBala
Dec 20, 2021
Resolved
Report
Copy
Resolved

Apple IPhone 13 Pro(Sierra Blue,6GB-128GB)

Order ID: 1337650

Received open box product (seal broken) and damaged phone box. Contacted their support team immediately after delivery with video proof - forwarded all the photos and videos as requested by the team. After 15 days of no response and multiple follow-up emails, they finally called me. Not owning up mistakes from their end, blaming me for checking the device (Wifi activated), hence they can't provide any support...
Helpful
Found this helpful?
Write a comment
Report
Copy
A
Aravind980
Dec 17, 2021
Apr 22, 2024
This thread was updated on Apr 22, 2024
Report
Copy

Oneplus bullet headphone (bass edition)

I have lost my bill copy for my bluetooth headphone now its not working i need to give this to service centre.so kindly please provide another copy....
Helpful
Found this helpful?
1 Comment
Report
Copy
Y
ykanakan14
Dec 17, 2021
Resolved
Report
Copy
Resolved

Pathetic Service

Address: Thuthukudi , Near Velavan Hypermarket

Manager Arjun was name provided for a Poorvika Store near Velavan hyper market.

He is not a man of words, If I can spend Rs 50000 for a mobile ...He should understand the value of the customer he is dealing.
Trust me Poorvika who ever is reading my complaint...Never I will suggest Poorvika to buy stuffs from your store. I will ensure non of my friends or relatives go to Poorvika.

You all planning to launch...
Helpful
Found this helpful?
Write a comment
Report
Copy
G
ggk19101919
from Tuticorin, Tamil Nadu
Dec 16, 2021
Report
Copy

Schedule of delivery

Order id : #1389637
As per the website order is available for regular delivery and it was in stock when i ordered
Payment was successfull and got a order number
Status was in processing state till now, now it is more than nearly 7 hours nothing happened
I tried reaching customer support on mail, whatsapp and phone no response till now......
Helpful
Found this helpful?
Write a comment
Report
Copy
G
Giridharan nedumaran
Dec 3, 2021
Resolved
Report
Copy
Resolved

Branch manager kathiravan

Address: Cuddalore

I had purchased hp laptop for 44k, and the branch manager told me to come after diwali to get my special price(after diwali i went to cuddalore poorvika mobiles that manager gave me a water bottle this is ur gift
Before purchasing laptop itself he have made me to wait in showroom more than half an hour and told me today i cant give u laptop
May be come tomorrow (he was talking to his labours for half an hour) and he didn’t...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
K
ks2508
from Chennai, Tamil Nadu
Dec 3, 2021
Resolved
Report
Copy
Resolved

Guduvanchery Store staff and Manager

Address: Guduvanchery

Purchased a new mobile recently at Poorvika Mobiles GST Road Guduvanchery Store. They've billed with an extra amount of 500/- than the normal selling price. Also they didn't even care when it was informed to store manager even that was their staff's mistake. They've informed their staffs to review their store when someone buy a new phone while activating warranty they try to access my gmail account and one of their staff make me to wait for...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Prakashpvbaskar
from Chennai, Tamil Nadu
Dec 1, 2021
Resolved
Report
Copy
Resolved

AirPods issue

This is Prakash from Kolathur . On March 4th 2021 I brought a new AirPods 2 which cost of 12399 with full payment . On March 6th right side AirPods is not working and i have went to showroom in showroom manager said go to service Center even I went to apple auth service Center in Anna Nagar . In that apple service Center they said that AirPods is duplicated product which verified and certified by APPLE even I have that certificate with me...
Helpful
Found this helpful?
Write a comment
Report
Copy
B
Balaji T.L
Nov 27, 2021
Resolved
Report
Copy
Resolved

Rude behaviour From Executive Suman Raj R

Address: Indiranagar

Dear Team,

Wanted to bring this to your notice when I visited poorvika Indiranagar regards to my insurance not activated the behaviour of the executive is very rude doesn't have customer ethics how to handle.

When I paid my insurance coverage premium for phone why was this not activated. Samsung customer care says its not activated.you means you just take money in the name of insurance? Why do customer needs...
Helpful
Found this helpful?
Write a comment
Report
Copy
S
sjothibasu
from Chennai, Tamil Nadu
Nov 25, 2021
Resolved
Report
Copy
Resolved

Wrongly activated bajaj finserv loan 403DPFHG498399

Address: Old no. 95, new no 240, gollawar agraharam road, G.A. Road, Old washermentpet, chennai 21. ph:9791555855

I have taken a loan in july for purchasing a vivo mobile. but the poorvika mobile staff wrongly done a second otp from my phone and loan is activated twice. but i have taken 1 vivo mobile only. i asked poorvika staff for that he said that not his problem you must go and visit bajaj finserv branch. i went to bajaj finserv branch in annanagar and they talked to poorvika staff to send a mail regarding cancellation of the loan they said ok. but...
Helpful
Found this helpful?
Write a comment
Report
Copy
P
Praba Karan A
Nov 25, 2021
Resolved
Report
Copy
Resolved

Itel mobile defected piece

Address: Cumbum 625516 Theni district

I have bought itel keypad mobile price rs.3000 from poorvika Mobile, cumbum-625516 branch. Purchased on 22.11.2021 at night 7:30.
Mobile not working while I checking at night at home. Next day morning (23.11.2021) at 10:30 am I have returned to the shop and ask for rectification.
Today they told that sim slot, memory slot have to be replaced, also asked for rs.380.

Without any fault from my side how could I...
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
A
anuj2709
from Delhi, Delhi
Nov 20, 2021
Report
Copy

Cashback not provided

I had purchased Samsung galaxy S21 plus on 15th june from Poorvika mobiles where 7000 cashback offer was available on making transaction through pinepg either by selecting credit/debit card option or zero cost EMI option. However while making the transaction since zero cost emi option was not available on Pinepg I went ahead with credit card option of full payment as cashback was applicable on that also. However now after 5 months of purchase...
Helpful
Found this helpful?
1 Comment
Report
Copy
N
Navinkum
Nov 18, 2021
Resolved
Report
Copy
Resolved

Apple Watch still 8 ready to ship

Address: Nanda bar & restaurant Javagal hassan

Hii I am naveen hassan Karnataka I have ordered applewatch it’s been 10 days still I am calling daily to customer care and wats up the only reply I am getting is ready to ship… instead of buying online now apple stores are having walk in product… what is this y r u doing this to us…I thought Poorvika is customer favour… customer if is 1288951… plzzz resolve this.....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
K
Karthiashwin13
from Kalpakkam, Tamil Nadu
Nov 13, 2021
Resolved
Report
Copy
Resolved

Realme c25y

Address: Poorvika Mobiles Kalpakkam, No.182, East Coast Rd, Pudupattinam, Kalpakkam, Tamil Nadu 603102

Sir,
I purchased "Realme C25Y" on 31st October 2021 at "POORVIKA MOBILES PVT LTD.", KALPAKKAM BRANCH and paid the full consideration and started using it from that day.I realised that there was a problem with the call audio as it was continuously breaking and went there for support on 7th November 2021 and asked for replacement and they checked and admitted the issue and sent the mobile to Realme service center in Chennai.They said...
Helpful
Found this helpful?
Write a comment
Report
Copy
M
Murugan135
Nov 12, 2021
Report
Copy

Not getting invoice with employer GST even after 7 days of purchase

I purchased a xiami mobile from this madurai showroom 7 days before.

From day one I m asking to provide me the invoice with my employer GST. But the executives at the showroom are not providing the same and reply is casual and not a responsible one....
Helpful
Found this helpful?
1 Comment
Report
Copy
A
Arunkymar
from Pattabiram, Tamil Nadu
Nov 10, 2021
Resolved
Report
Copy
Resolved

Fake promises to give a gift

Address: Avadi depot opposite poorvika mobiles

Very very very worst customer service at avadi poorvika mobiles. I bought two mobiles worth of rupees 50k . One of the sales executive gave the promise of giving gift for my mobile purchase. By trusting his word. I came to the shop three times expecting the gift. I clearly said him dnt make me fool telling fake promises of giving gift. But he said surely i will give you the gift. Atlast trusting his word once again. I went to the shop again....
Helpful
1 other people found this review helpful
1 found this helpful
Write a comment
Report
Copy
N
Nitthesh Raj
Nov 6, 2021
Resolved
Report
Copy
Resolved

Forced to buy product - Cheating

Address: OMR, Perungudi

I went to Poorvika showroom in OMR today and bought Itel IT6330 phone. I was forced to buy a Philips ear phone and was told it was free. But they charged me 381 in the bill. When asked they said that's how the bill is but the headset is free. Together I paid a bill of 1950 including tax. But when I check online after reaching home the price of the phone including GST is just 1549. Explain me why they lied to me and cheated 401 rupees extra...
Helpful
Found this helpful?
1 Comment
Report
Copy
2
2148125 karthiga
from Avinashi, Tamil Nadu
Nov 2, 2021
Resolved
Report
Copy
Resolved

Cheating customer by given free products

Address: Ambattur estate

We brought powerbank of mrp rate 3, 500 and offered free of pen drive ..but in invoice they split up the amount as 1600 & 1200 including GST . kindly refund my balance Amount...
Helpful
3 other people found this review helpful
3 found this helpful
1 Comment
Report
Copy
V
Vinaya V
Nov 2, 2021
Resolved
Report
Copy
Resolved

New mobile purchase

Address: Villivakkam, Chennai

I had purchased the mobile from poorivika In the Villivakkam branch. I had purchased A12 samsung from Villivakkam poorvika without any negotiation purchased by Finance. After a week when I was talking with my friend suddenly rain came and small amount of water went in camera. When I went to samsung they are tellimg if we repair cost comes around 11000.

They asked for insurance but poorvika people targeted on sales they have...
Helpful
Found this helpful?
1 Comment
Report
Copy

Related businesses

Apple India
1
(1431)
Zepmart
1
(29)
WickedLeak
1
(60)