[Resolved]  Poorvika Mobiles — Iphone 14 pro / misbehaving staff

Address: Hassan

I syed zaid, i visted your store at hassan, they had promised to deliver an iphone 14 pro toady, they calld me up stataing the phone is in stock and askd to buy it ., i visted the store at 8 pm today, the staf and the manager forced me to buy apple care plus or askd me to get out of the store (exact words ) as they have a lot of customers in pending list ., i have made a video of the entire incident, before making video online i decided to email you guys for such things ... they treated in a very absurd way tht words cant describe it, , i askd them to give me in writing that they cant provide the phone without apple care plus so the manager got outrageous and askd me to get out of the store . I have made a video of the person also, the way he treated me, he refused to show me his id card, , i am going to formally lodge a complain against poorvika at consumer court also .m, i need you guys to contact me immediately
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Mar 23, 2023
Complaint marked as Resolved 
Poorvika Mobiles customer support has been notified about the posted complaint.
Verified Support
Dec 19, 2022
Poorvika Mobiles Customer Care's response
Dear Valuable Customer,

Greeting from Poorvika Mobile Pvt Ltd!!!

I took call to your number ([protected]) which is not responding.

Kindly "Mark as Resolved" in Indian consumer forum.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Dec 23, 2022
Poorvika Mobiles Customer Care's response
Dear Mr.Zaid,

Greeting from Poorvika Mobile Pvt Ltd!!!

We have already provide solution to the customer and issue was resolved.
Kindly "Mark as Resolved" in Indian consumer forum.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Jan 07, 2023
Poorvika Mobiles Customer Care's response
Dear Mr.Zaid,

Greeting from Poorvika Mobile Pvt Ltd!!!

We have already provide solution to the customer and issue was resolved.
Kindly "Mark as Resolved" in Indian consumer forum.

Thanks & Regards
Poorvika Escalation Team.
Verified Support
Jan 13, 2023
Poorvika Mobiles Customer Care's response
Dear Mr.Zaid,

Greeting from Poorvika Mobile Pvt Ltd!!!

We have already provide solution to the customer and issue was resolved.
Kindly "Mark as Resolved" in Indian consumer forum.

Thanks & Regards
Poorvika Escalation Team
Verified Support
Feb 01, 2023
Poorvika Mobiles Customer Care's response
Dear Mr.Zaid,

Greeting from Poorvika Mobile Pvt Ltd!!!

We have already provide solution to the customer and issue was resolved.
Kindly "Mark as Resolved" in Indian consumer forum.

Thanks & Regards
Poorvika Escalation Team
Verified Support
Feb 18, 2023
Poorvika Mobiles Customer Care's response
Dear Mr.Zaid,

Greeting from Poorvika Mobile Pvt Ltd!!!

We have already provide solution to the customer and issue was resolved.
Kindly "Mark as Resolved" in Indian consumer forum.

Thanks & Regards
Poorvika Escalation Team
 
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