Address: | Chennai, Tamil Nadu, 600040 | Website: | www.poorvikamobile.com |
I am harish based out of villivakkam, chennai and i've purchased a nokia 7 plus phone for rs.26, 000/- from poorvika with 10% icici cashback offer on 6th may 2018. As per the cashback offer terms and condition, i should have received the cashback on or before 31st august 2018. Unfortunately, i have not received the same yet. Hence, i escalated to poorvika store and co-coordinating with mr. Karthik (Sales person) of anna nagar east store for more than 2 weeks to resolve this issue. And then escalated it to customer support to get it resolved, after another 2 weeks of conversation they have routed it to branch incharge.. Finally, branch manager called me after one month of follow up, continous emails to poorvika team and they gave me a reply that it was their sales person mistake and wants me to electric stove as gift instead of cashback. I need a resolution for this!!!
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