Preventive Healthcare India — Preventive Healthcare India Not received refund my amount

kranthi66

from Bengaluru, Karnataka

Dec 9, 2016

Website: phci.org.in

Dear sravan kumar,

Your payment for the order with reference number 679867 on the merchant website : phci.Org.In has been successfully processed.

For your convenience, we have provided the order information below.
Order information
Merchant website : phci.Org.In
Date :[protected]

Merchant reference number : 679867
Reference No : 74766516327646909421224
Payment mode : visa
Amount : 10000.00

Customer name : Sravan kumar
Customer email : [protected]@gmail.com

Status : success

I have received a call from Nandini (she told as she is Sr manager).
I bought PHCI Platinum Plan - 10, 000 Rs.
She has given me false promises, my hospital bills will be reimbersed with in 2 days.
i have made payment on 22.nov.2016, but till now(09 dec 2016) there is no reply from the PHCI team.
I have submitted all the hospital bills to the PHCI team.([protected]@outlook.com)

when i call customer care[protected], once they will tell your money will be reimbused.
if i call second time - money will not be reimbursed.

i am not sure - why they are behaving like this.

I am really not satisfied with PHCI Service.

Please cancel the policy and refund my money.

I have provided my bank detials also in this mail id.([protected]@outlook.com)

Regards,
Sravan

Was this information helpful?

No (0)

Yes (0)

Dec 09, 2016

Updated by kranthi66 Hi all,

I have received a call from Nandini (She told as - Sr manager in PHCI) 19 Nov 2016.
She said that .. i can go for cashless treatment and all the money we have paid for hospital bills will reimburse in 2 days.
But after payment - i have sent hospital bills to customer care.
but now customer care team (after calling may times)- now my bill will not be reimbursed.

The welcome kit which sent by them is - has useless vouchers.

as well as phci customer care team do not speak in proper way ... ph. no[protected] ..

now i wants to cancel my policy and i want refund of my policy amount with bank charges which bank charge on EMI...

Now they are not even in a position to cancel my policy.

My dear PHCI dont do all fake commitment and do not play with people money..and your staff speak very badly...