PrintVenue Complaints & Reviews

I have order a customized wooden name plate on 29 oct 2014 and still yet not received the product. I found this is very serious matter and un-avoidable to me. In fact I drop mails to them many times yet hey are not responding to my issue. Beside i have made payment also for my product. This is very dissappointing for us. I request you to please take an appropriate action against my complaint.

This is to bring to the Notice of all buyers that Printvenue is Not a Good Company to Buy Customized and Printed items! Please Share this immediately! In summary if I may say the sales persons in Printvenue are only concerned about locking in prepaid orders and then not fulfilling them they offer you free COD on orders above 599 and then charge you 49Rs for prepaid orders just because you might overlook the same, They offer you easy refunds on the website but do not refund your money at all Even when the company has approved your refund and say that they will refund the same within 3-4 working days! Order Date: 20th September Date of Receiving: 3rd October (even when they say 7-8 days delivery time) Date of Approval for Refund: 17th October Till Date NO REFUNDS! TICKET ID: 88965 Sales Person: Dinesh Singh ( A Very Rude Sales Person) Approver for Refund: Priyanka

I have ordered a Moto E mobile back cover. Its been almost a month that the order has not been delivered. There is no response from the customer care, right from calls being abruptly disconnected to contradicting responses from various customer care representatives has been the course of action when I have tried reaching to them to resolve my complaint. Highly Unprofessional customer service and delayed delivery. Would not recommend anyone to buy products from Printvenue.

Dear Sir, I had placed an order on printvenue with Order Number[protected], on 9th October 2014. I had placed the order to give the Parker Pen as a gift on 25th Oct 2014 and the web site also promised to deliver the same in 5 working days. Time was a assence as the product was purchased as a gift for my father so that on the day on 'Kalam Dawaat Puja" he could use the pen. I had sent a complaint to the customer care of the company and was given a Ticket ID No.91458 on 16.10.2014 but didn't get any response. Then again I had called on 20th Oct 2014 and I was told the product will be dispatched on the next date i.e. 21st Oct 2014 but again nothing transpired and when the product didnt reach till 24th Oct 2014 I had again made a complaint online and was given a Ticket No. 94387, which was auto generated, through email. Nut till date nothing has transpired and when today I had called again I was told the product will be dispatched on 27th oct 2014. But since the purpose had frustrated therefore I wanted to cancel the order but they refused to do so. The guy on the customer care had no answer to any of my query and kept repeating it will be dispatched on 27th Oct 2014 and then he placed me on hold never to return, saying I will transfer your call to a senior. The call timing was about 6:50PM. I wish to make this complaint as these people are adopting un-ethical practice without any accountability. They have no mechanism of grievance redressal which is amounting to immense physical and mental agony and should be compensated for their act. Kindly register my case and penalise the printvenue company for making false promises and harassment. Regards Siddharth Nandan 54 George Town Allahabad-211002 (c) [protected]

-not resolved yet


There is no response from print Venue even after they addressed my complaint on Sep 1st, I was told that i will be refunded or a correct product will be sent Please find the email response from them below on Sep 1st Dear Senthil Kumar, Greetings of the day. We are sorry to hear about your experience with order. We request you to kindly wait for 24- 48 hours and we will share the best resolution of your complaint. We value your relationship as a customer. We request you to treat this instance as an exception as we work hard to make sure such incidents don't happen. This incident is deeply regretted. We thank you for your patience and cooperation. Regards Rajesh Customer Support Team initial Complaint:The product i recieved after one month of order date is absolutely of no use. The picture of bride's face is cut, i dont know how i can give this gift to someone please find the picture of the received item attached kindly refund the money /send me the exact order

PRINT VENUE IS FRAUD. IT IS SHOWING MOBILE CASE IN WEBSITE, BUT THEY HAVE DELIVERED STICKER WORTH 50 RUPEES. FOR THIS I HAVE PAID RS.350. IT IS CHEATING THE CUSTOMERS WITH WELL PLANNED APPROACH. PLEASE DONT GET CHEATED BY PRINT VENUE. BEWARE OF THIS FRAUD SITE.

I had ordered for a mug on[protected], They had mailed me it will deliver it on or before[protected], But I have not yet got it, please took an action against it... Tracking order no:[protected] Tracking code:ed[protected]in Vishnu CP [protected]

I ordered a photo mug on 6th october 2014 and paid through my debit card.the expected date of delivery was 14 oct 2014 but I am disappointed that today is 20 oct 2014 and have not received the product yet .These people are liars and cheats .when I called there customer support those irresponsible people were cutting the line abruptly.I am totally flabbergasted .Please do something otherwise i will take some other drastic step.Totally unsatisfied

I ordered a men's wallet-Charles with order number :[protected].It was supposed to be delivered on 10/10/2014.It has been four days since the promised delivery date but till now I haven't got the product. I even wrote to [protected]@printvenue.com but haven't got any response.I am very much disappointed by printvenue

Dear Sir, I have ordered engraved pens worth Rs.99/- with my name Sasikumar S. I haven't receive the same product but i have received Keychain instead of pen. I have give a compliant to you. But you didnot respond. Please sent the same product what I have ordered. Herewith I mention the my product details. My product details Blue Engraved Pen - Sapphire Name: Sasikumar S Order ID : 554889 ITEM ID : 738483 But I have received one keychain which contain the name Pankaj kumar kiyal 0091 [protected] Please do needful Thank you

I had purchased an item from this company and contacted their customer support 3 times, they assured me a resolution by yesterday and still its more than 10 days that there is no support on my complaint. I read reviews of other customers who have similar complaints that once they sell bad quality product they do not listen to your complaints and never solve customer issue. They have mentioned necessary steps they take when you place complaint against bad quality product received but yet NO ANSWER from them.

Are you guys are the cheapest run e-commerce company?? What do you deliver to your customers?? Crappy [censored]t..!!!???
Bought iphone 5c mobile case bearing order number - na email id - shreyas. [protected]@gmail.Com on top of delivering a piece of you want me to take a picture and 15sec video of the same and post it to the concerned email id.
What do you think?? Are customers so jobless??
Its better you take the product back and refund my amount.

Take back ur..!! Give back my money..!!!

I have placed an order for a customised T Shirt to be printed in Printvenue bearing Order Number[protected]. I selected the Medium size assuming they have the standard size as there are no size charts available in the website anywhere and medium fits perfectly for me. I received the order on time, however when i opened, it appeared to be small. When i actually tried the T Shirt it was way smaller than any medium sized T Shirt. I called up customer care immediately and explained the matter and they advised me to compare the product with any other Medium sized T shirt i already have and click pictures and send it to the customer support email ID. I did exactly the same, I took out 2 of my medium sized T Shirt of different companies and compared it with the T Shirt i have and the result was very obvious. It was no where near to any of those 2 T Shirts. I clicked pictures as directed and sent it to the customer support email add and waited for their reply. I didn't get any response in the next 3 days (which is their allotted time frame), so i called up on the 4th day to get an update and to much of my surprise they said that they have missed out this email (meaning they never paid attention to my email at the first place), then they forwarded the email to their concerned department and again no reply for quite a while. When i finally called up again today, they responded that they will check on this with the concerned department again and will give an update within 48 hours. After that i received and email stating that different companies have different sizing policy and the t shirt they have sent me is perfectly all right. If Printvenue is having their own dimension for medium, they should have the size chart available in their website so that people can select the product accordingly.

There is no response from print Venue even after they addressed my complaint on Sep 1st, I was told that i will be refunded or a correct product will be sent Please find the email response from them below on Sep 1st Dear Senthil Kumar, Greetings of the day. We are sorry to hear about your experience with order. We request you to kindly wait for 24- 48 hours and we will share the best resolution of your complaint. We value your relationship as a customer. We request you to treat this instance as an exception as we work hard to make sure such incidents don't happen. This incident is deeply regretted. We thank you for your patience and cooperation. Regards Rajesh Customer Support Team initial Complaint:The product i recieved after one month of order date is absolutely of no use. The picture of bride's face is cut, i dont know how i can give this gift to someone please find the picture of the received item attached kindly refund the money /send me the exact order

ORDER NUMBER[protected] The design shown the product received are entirely cut cut I ordered for photo frame with image and the image has got cut. This is really disgusting. the executives keep prolonging. I need an immediate refund for my product or i want a perfect product. This website is really cheating the customers. Need to take severe action for giving false emails to the customers.

Hi Sir, I have online ordered "Diary" order number "[protected]" from Printvenue.com "http://www.printvenue.com/c/diaries-organizers" at 3-Spet-14, i have received dispatcher date 11-sept-14, but as on 18th sept- morning i have not received my product, in between i have query about 4-5 times on customer care +[protected], & got the details that they have dispatched the product by 13 -Spet-14(two days delayed by commitment date & No intimation to me regarding this by compney side), day before yesterday i called customer care than they told i will received my product within one day, but again i have not received so i again call them today, & again i got the answer " you will get the product in 2-3 days"in mean time i told them there is no usefulness of product by me now as you already delayed much so please refund my money back so they denied. So this is kind request to you please do the needful for my mental harassment by this company & my money including my time

I had ordered a Key Chain worth Rs. 299/- from the online retail store printvenue.com on July 31, 2014 and made full payment. The website claimed 4 days shipping. But even by September 3, 2014 I haven’t received the product, even after one month order status in their site shows as under processing and customer support number (+[protected] is always busy or don’t connect.

I had ordered a Key Chain worth Rs. 299/- from the online retail store printvenue.com on July 31, 2014 and made full payment. The website claimed 4 days shipping. But even by September 3, 2014 I haven’t received the product, even after one month order status in their site shows as under processing and customer support number (+[protected] is always busy or don’t connect.

Order Number[protected] which was placed on August 19, 2014 was promised to be delivered within 6 working days but even after 3 weeks it has not been delivered. I have sent several mails to the customer support but no response, i tried calling the helpline but there is a repeated computer response stating that everyone are busy. Please suggest possible action against Printvenue, this seems to be a bogus website, i see a lot of complaints registered all over now.

Hello Print Venue, The product I received after one month of order date is absolutely of no use. The picture of bride's face is cut, I don't know how can I give this gift to someone please find the picture of the received item attached kindly refund the money /send me the exact order Regards,