Professional Packers And Movers — scratches on car and delayed delivery of household items

Address: New Delhi, Delhi

I shifted my household items and car via Professional Packers and movers. My car scratched on front bumper and household items delayed by one week.
There is no good response from the executive of Professional Packers and movers.

Customer care service of Professional Packers and movers is pathetic. They are asking me to talk to the person who took my order. That person is not responding.