The location doesn't exist
Exam was scheduled for May 23rd/2015 8:00 AM
At 222 DIXON ROAD STE 305 ETOBICOKE, ON M9P3S5 Canada
I arrived to the place with enough time at 7:00 AM, and there is no sign about the testing center
When Googling the center, found a guy, who indicated that the center was relocated and that they'll be waiting for me even if I’m a bit late, due to the miss communication from Prometric/testing center.
I don't have a car, as someone dropped me off at the testing center, so he indicated to take a bus
Without clear directions, despite trying to get them by calling the testing center, who replied to my 5 calls, "680 Rexdale Blvd."
(In that area, buildings could be separated each by half kilometer and numbers are not displayed appropriately)
After reaching the place around 9:20 AM, the guy insisted that we shouldn’t re-schedule, that I should take my time
After waiting for 30 minutes, he said that the computer wasn’t working and gave me this candidate care No# 10762565 and then we agree to re-schedule the exam
When I called to the Prometric care center, the support person, said that “222 Dixon Road” is the correct address, which is incorrect, as there is no Prometric testing center there
This was dangerous, frustrating, disappointing, more costly for me and totally unexpected given the high reputation the PMI institute has.
I urge Prometric to update their records, inform examinees about the change and escalate this to address the root of the problem Was this information helpful? |
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