| Address: Pondicherry, Puducherry, 605009 |
On 08-06-19 i booked the ticket from puducherry to chennai for my wife for the date, 17-06-19. The ticket was booked online through redbus app. On 17th morning i came drop my wife at the bus stand at 4.25am. At the time of booking i made sure that i was booking a ladies seat and also checked the adjacent seats. But at the time of boarding the bus when i checked a male passenger was sitting next to her seat. When i asked about the problem at the prtc help desk i was given a blatant answer that since it was booked online they cant do anything about it. I couldn't talk to the conductor because he was busy checking the tickets without seeing the details. So i urge the concerned authorities to take necessary actions to rectify this problem and a proper education of the rules of their own organization (PRTC) and to stop any such incidents like this from happening.
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