PSPCL-bill desk — paid the same bill two time they did not refund and not adjust the amount in next bill too.

Address: Moga, Punjab

Dear Sir, i paid my electricity bill Rs-990/-online on 15/03/2015.Transaction id is-BILL DESK/BPNB[protected]/00471.But reciept was not generated.i complaint them.they did not care for my request.then i paid again same bill on 23/03/2015.because it was the due date of the bill.transaction id BILL DESK/BPNB[protected]/00474.I recieved the reciept for this payment.they did not refund my money back paid by me on 15/03/2015.i think they can adjust the amount in next bill but they did not.i have been requested them so many times.but they did not care. i hope you help me to collect my money back. thank you very much. your, s Darshan Singh mobile-[protected]