PSPCL — services and rude behavior

Address: Ludhiana, Punjab, 142022

Dear sir/madam,
From last 15 hrs we are not having light at home and the more painful is and most painful is that from last 6-7 hrs we are complaining at 1912/[protected]/and many other numbers but no one is answerable. They are behaving very rudely even

I have proper recordings of customer care.. The concerned employees of ppscl but what i have to do with them?

We are being asked to wait but for how much long?

Kindly advise

Regards