Punbus / Punjab Roadways — Bus conductor charging more fare and behaving very arrogant and cruel.

Address: PUNBUS ROADWAYS HOSHIARPUR

I travelled today (07/06/2022) in the morning from Bari Brahmna (a locality between Jammu and Samba district) in the bus bearning number PB07CA0423 about 9:20 AM. The bus conductor's behaviour was very rude and aggressive.

I was travelling to Vijaypur from Bari Brahmna and I asked him about the fare to that place.

He printed a ticket (200831) from Jammu to Vijay Nagar (vijaypur according to them) and charged ₹30, I asked him why he made the ticket from Jammu to Vijapur and not Bari Brahmna to Vijaypur and he made an excuse that no local stops are allowed, then why did he let the passangers travel even after asking him before boarding the bus.

Both the driver and conductors are involved in this illegal theft/loot but the conductor has more prominent role in this matter.

There were one more senior citizen lady who also boarded from Bari Brahmna and she was going to Gaghwal but the conductor said that the bus will not stop at Gaghwal so he made a bus ticket to Vijaypur not from Bari Brahmna but from Jammu (Jammu to Vijay Nagar)

The old lady asked him several times about the matter but the conductor still made excuses.

There was one more passenger who also faced this kind of issue but being an illitrate and factory worker he ignored the conductor.

There were two girls also, their luggage was placed on the luggage grill/carrier and the conductor put that luggage on their thighs. I want to state what kind of behaviour was he trying to show. And why those luggage carriers are provided in the bus, are they just for show? Did the conductor has any right to do such acts? One thing is clear that they are not doing a good service for the people of this country and there is not even humanity in them.

I want to make a complaint about this matter of loot from several people travelling in these State (PUNBUS) Roadways by such kind of arrogant, filthy employees. There is no one to ask and find such criminals/looters/deceivers in the PRTC department because very few people will file an issue or make a legal complaint about them because no one has time for that.

I have also uploaded my ticket, please have a look and search for any clues to it.

I want the corporation committee to look for such theives and criminals and request the higher authority to take immediate legal actions against these blunder and corrupt employees.

Please look into the matter as early as possible and reveal & replace these corrupt employees from their job.

Thanks & regards,

Bhanu Partap Singh