Punbus / Punjab Roadways — daily pass bearers not being let in the bus

Address: Jalandhar bus stand, 144001

Dear mam/sir,
I am an ielts teacher at an ielts centre in jalandhar. As i have to commute from beas to jalandhar daily, i opted for getting the daily pass which apparently proves us with 50% discount on our tickets. But lately the conductors and drivers are misbehaving and threatening the people, especially the youngsters. They're simply not letting us enter the bus and not giving us any valid excuse. Being a solo woman passanger, sometimes i feel terrified by their behaviour. We, the daily commuters, would be really glad if you can solve this issue. Hoping to get a quick response from your side,
Name-komal dhillon
Email-k. [protected]@gmail.com
Daily route bus - amritsar ro jalandhar