Punbus / Punjab Roadways — Denial of original Freedom Fighter Certificate while ticketing

Address: VPO Hardo Khundpur, Mukerian, Hoshiarpur, Punjab

I was traveling from Harse Mansar to Chandigarh in Punjab Roadways (Pathankot Department) on 3 September 2022 at 4:30am while this incident took place. I presented my original Freedom Fighter Certificate issued to me by the DC of Hoshiarpur (2007) and I was denied service at the bus as the conductor on duty said that this is not valid it's not legal for me to consider this as a valid proof he demanded a valid photograph on the certificate.

I showed him my identity proof to verify that I was the legal owner of the certificate but he repeatedly denied all of my appeals.

I was humiliated in a bus of over 40+ people. It's a matter of shame that the department fails to recognise and consider such valuables group of the community.

I want to launch a legal complaint against the conductor incharge for violating the government norms due to which I had to face degradation in a bus full of people without any valid reason.

And yes I bought the ticket on the spot as I didn't want to argue with him as he was not ready to listen to me.