[Resolved]  Punjab National Bank [PNB] — refund from shopclues not credited in bank

Address: Mohali, Punjab

Recently i received wrong product on shopclues shopping website.. So i returned it and they refunded me the money into my bank account.. They said the money will came to my bank account within 1-4 days but money was still not credited so i called them shopclues said that money is successfully refunded and they gave me a proof which contains transactions id no. So i called pnb bank about this but they are not providing me any resolution on this. Below i am attaching a proof of refund
+1 photos
Was this information helpful?
No (0)
Yes (0)
Aug 6, 2021
Complaint marked as Resolved 
Punjab National Bank [PNB] customer support has been notified about the posted complaint.
 
2 Comments

Comments

Dear Manu,

Greetings from ShopClues.com

We would like to begin by apologizing for the inconvenience this may have caused to you.

Please share your order details to enable us to check and resolve this at the earliest.

Best Regards,
Team ShopClues
manu152024's [Complaint's author] reply, Apr 20, 2019
order id : 171429457
return id : 7263572
Dear Manu,

Greetings from ShopClues.com

This is with reference to Order ID[protected] for SBO Fashion Multicolor Round Neck Trendy Men's T-Shirt 5264Red, .

We have processed the refund of Rs. 221.00 in your Payment Gateway on[protected]:50:44.

Below are the refund details:

A) Refund method (Debit/Credit Card, Net banking)
Refund Amount - 199
Refund Processed date[protected]:50:44
Expected Refund credit date[protected]
Refund Reference Number (RRN) - 169f3a7a7102420T90b982c8

B) CluesBucks Plus refund
Refund amount - 22 CluesBucks Plus(already credited in your ShopClues account)

How to check CluesBucks Plus balance: Login to https://myaccount.shopclues.com/index.php?dispatch=reward_points.userlog with your registered Email ID.

Please note that we are not arranging the pickup of the product. You may use/dispose the product as per your convenience.

For further assistance, please visit www.shopclues.com/help.html

Best Regards,
Customer Support Team
ShopClues.com

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Punjab National Bank [PNB]
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    22%
    Complaints
    4882
    Pending
    0
    Resolved
    1097
    Punjab National Bank [PNB] Phone
    +91 11 2610 2303
    +91 12 024 9000
    +91 11 2575 5535
    Punjab National Bank [PNB] Address
    7 Bhikhaiji Cama Place, New Delhi, Delhi, India - 110607
    View all Punjab National Bank [PNB] contact information