Punjab Roadways — Misguided me so that I could not travel in the bus 5497

Address: Ludhiana, Punjab

Ticket conductor of bus no 5497 c- PC216, misguided at Banta bus stang saying don't use this bus as it doesn't go to phagwara. Other passengers assured that don't worry it will go to phagwara. When I reached phahara I asked the conductor he misbehaved saying "utar ja nai ta dhakka mar dange gir jayenga thalle".
I am really shocked by such behavior of the conductor.
Kindly must take action against the man.
Thanks & Regards
Ashok Kumar
Email- [protected]@gmail.com
Ticket no. 00069557 time 18:46:03 date- 02.05.2022..
W bill ., - 34396, MAC ID[protected]
Bus- 5497, C- PC216, D- PT133.