Hi Team.
i had booked a seat in the volvo from delhi to patiala screen shot of booking is attached in the email and reached the bus stand in time but due to counter confusion. When i reached near the bus to beard it. The driver spead away the bus and i was left there at isbt from where i hired a taxi and followed the bus upto karnal by pass there also the driver and conductor of the bus did not bothered to stop the bus and deserted me there.
I had no option other then taking a Private taxi to patiala which costed me rs. 4000 because of the heavy rush due to Diwali festival, so i here by request you to kindly refund my booking amount as i m a regular customer of this volvo.
Regards,
Jigyasu.
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