Punjab State Electricity Board — lost of my cheque

Address: Ludhiana, Punjab

i have given cheque of amount 17580 R's. at the name of electricity board. after that i receive a receipt of it. after 1 bill they again add that amount in my bill. when i asked them they said ur cheque has bounced . so i said show me my cheque i will give u cash. they waste my full day by going here and there 3 days now thay said we dont know where is ur cheque. j.e. of kakowal branch is very rude nd there customers have to find there papers their self. if we have to do work then what are they doing there??? nd at last j.e. said let it be i[censored]r cheque has losted u deposit cash now. what is this??? is this their responsibility ???? i want my cheque back after that i will pay bill.