Punjab State Power Corporation [PSPCL] — advance amount did not adjust in current bill

Address: 143001

Hello Sir/Mam,

I am Anuradha, my home electricity account number is [protected], the meter is on my mother's name Kulwant Kaur,

Last month I paid the bill rs. 3907 after the due date and that amount is automatically going to as the advance payment.

This month i received bill again as attached below rs 7380.

I was under the impression that advance amount will automatically adjust in current bill, but nothing happened and even after due date of the bill, advance amount is still showing as it is.

Please check and adjust the advance payment in the current bill.

Thanks & regards

Anuradha