Punjab State Power Corporation [PSPCL] — already paid electricity bill online but amount deducted is not deducted from current month bill

Dear sir/madam,
My account no. Is z74zs191218k.
My electricity bill from 07 april to 07 june 2017 was rs.5620 and the same will was paid with late fees on date 28 july 2017 with receipt no.[protected] of amount rs.5709. The bill was paid till meter unit 7511 of 815 units of consumption.

My concern is here that new bill of 07 june to 09 august 2017 arise of amount 10, 516 with new meter reading of 8209 units with consumption of 698 units.

In the last bill of 10, 516, the already paid amount should be deducted i. E. Of rs. 5709.

Kindly look seriously in this matter and issue a new electricity bill so that i can pay the net amount of rs. 4801 of the same...

As i want to pay the bill online but it did not accept the amount less than 10, 510...

I am contacting regularly your landline number but it is busy continuously for last 7 days..