Punjab State Power Corporation [PSPCL] — Amount debited for failed transaction

Address: Fatehgarh Sahib, Punjab, 147301

Date of incident: december 28, 2016
My bill account is [protected]
Name; Harpal Singh
Debit card: it was from J and K bank
Bill amount: it was 1724 bt they deducted it twice i.e 3448
I was paying the bill online but due to some reasons the transaction was failed and i tried it again to pay the bill.
Bt the bill was debited twice from my account.
when they will refund the amount.