Punjab State Power Corporation [PSPCL] — Bill not updated

Address: Ludhiana, Punjab, 141006

Website: pspcl.in

Meter Account Number : U44BH302124H

Friday 19th - Feb - 2016, some of the officials came to my residence to cut down my meter because according to their knowledge i haven't submitted the last bill yet.

But My neighbor paid them the specific amount which they have asked for.
And they will fill the bill now according to them.

But i have filled the bill already the sum of Rs 539/- dated: 12 Jan 2016.

I was late to fill because of the poor service by your app as it was showing that bill not updated yet kindly lodge a complaint.

And i have launched the complaint for the same 2 weeks before the due date but still the issue wasn't solved.

So somehow i contacted the customer support and they said me that the company have been changed (Contact of this company is over, another company guys will handle ) something like this they said to me.

And one of the guy have helped me to fill the bill via desktop instead of app in a chrome browser

And i submitted the bill online for which i have the "Computer Generated Receipt"

Receipt No:[protected]
Account No. : U44BH302124H
Transaction Date : 12 JAN, 2016
Consumer Name : DINESH KUMAR
Amount Paid(Rs.) : 539

I've sent the same email to : [protected]@billdesk.com, [protected]@billdesk.com, [protected]@payu.in, on Friday 19th Feb itself. and later on to [protected]@pspcl.in

But no reply from them yet except [protected]@payu.in which having least knowledge regarding this and tell me to contact pspcl ..!!