Punjab State Power Corporation [PSPCL] — bill payment issue

Address: Pathankot, Punjab, 143534

I have received the bill and bill number is G62TF661128X but it has not generated from your side.the delay is from your side bcz when I am trying to pay the bill through paytm it is saying that bill has not generated for this account yet.. I mean what your employees are doing..Plz do the needful and solve the issue ASAP. And most importantly we don't have air conditioner at our home nor we watch TV that much as all the members are working and they come home in the evening only. So from where this much of bill comes.. Pspcl is looting money from people