Punjab State Power Corporation [PSPCL] — complaint about bill and working condition of electricity meter

Address: Mohali, Punjab, 140301

Dear attendant, i am doing this complaint regarding bill and meter. Last year, we got extra bill on our meter around 11000, 4000, and 2500 and we requested to change the meter. They changed the meter and then we got bill of rs660, 200 and 270 till may. One day, the bill provider person came home and said your meter is stop so we randomly give you bill of rs3980. We again requested to change our meter. Now, they changed our meter and give rs5750 around bill and said your meter was stop for some time so it is normal. Can somebody provide me any detail of this thing that how much units we used and on what bases you gave us that bill. If meter was not working then what is our fault in this. I just want clear aspects which satisfy me or show me how many units we used on which bases i get bill of this amount.

I hope you understand my situation and help me solve this and help me to get rid of this extra bill. I will be happy to pay bill which i used. Ask for refund if possible