Punjab State Power Corporation [PSPCL] — electricity bill paid but receipt not generated

Address: Railway road, dasuya, Hoshiarpur, Punjab, 144205

Dear sir
I have paid my electricity bill with account no. H31sp550056y of rs.1500 on dated 26.11.19 which is last date of electricity bill through my sbi net banking on pspcl site. Payment of rs.1500 deducted from account instantly with ref. No. Rsb[protected]igahnljxc5but the receipt of bill not generated at that time. Still today on dated 28.11.19 the bill shown unpaid on pspcl site and payment of rs. 1500 was also not reverted in my sbi account. Kindly resolve this matter as early as possible.