Punjab State Power Corporation [PSPCL] — excessive amt of bill regardless o[censored]sage

Address: Jalandhar, Punjab, 144002

Website: pspcl.in

Dear all,
Would like to get an urgent action over my problem as we have been facing the same since a long time. This complaint is regarding pspcl.
I'm a resident of jalandhar based in danishmandan (Jalandhar west area)
In my house there are two meters one is for ground floor, other for the 1st floor
We live on ground floor area, our connection id is [protected]
Connection is by the name of some of our relatives, we are not in talking terms now.
Now the issue is from past 1-2 years we have been getting bills of too much amts, as we are only two persons at home who use electricity, we don't use ac, gysers or any such gadgets because of which our bill should over flow.
My mother is a widow, she can't afford to pay so much unnecessary amt,.
I have attached pictures of bill history, we have already been told by engineers and sdo to clear whole amt and then they will by therself come and get meter check and new meter installed. We have paid so much amt till date but now its height this is a sort of mental harrasment where a person can't afford to pay this much amount and she is forced to pay it, what pspcl will do they will come and disconnect the electricity they don't care if the person is only working hand or widow, all they want is their money.
The second connection in our house they get avg bill of rs 4-5k per month they use acs, gysers, other appliancies also.
We don't have our property papers with us because of which we are not able to get the meter changed.
Power to you, its only the consumer forum which will do the justice.
The voice of general public is always unheard. Both o[censored]s are alone fighting for our life, there are alots of trouble in life but never showed till date we were paying it by keeping quiet, kindly help
I want this to be enquired and sorted, i currently live in delhi came here to switch my job, my mother lives in jalandhar in the same house, i don't want her to be in undue tensions beacuse its my time to pay off to her efforts she did for me.
Kindly help us get out of this trouble.

Thank you