Punjab State Power Corporation [PSPCL] — Fluctuated Bills and no one visits

Address: Ludhiana, Punjab, 141001

This is with respect to the fluctuated bills for the above said account no. [protected] in the name of Aditya Kapoor resident of 48-B, Udham Singh Nagar, Civil Lines, Ludhiana.

We would like to bring this to your notice that, we had raised one request for fluctuated bill on 17.07.2016 with Punjab State Power Corporation limited.

We would like to know :
1. Who visited for this request.
2. What action was taken.

The average bill of mine is Rs 2000/- per month. On 14th December, 2016, we called on the [protected] so many times, and no one picked up, the light was fluctuating whole day.

Thus, resulting to light fluctuation again on 18.12.2016, we have filed for meter change. The person who changed the meter has told us, that meter got burnt because the wires were loose attached by the people who fixed it.

Now, we have received our current bill for Rs 17240/-, in which the old meter reading is for 2078 Units whereas the reading after that is 160 Units. When we are not at fault for this fluctuated bill, tell us why we should pay for it.

On repeated reminders no one visited us. The meter fixation was wrong still we had to pay Rs 2000/- for meter change. When it is a fault on Punjab State Power Corporation part, why shall I be harassed for these payments.

Please ask department why they have changed the meter, what report was given to us, and the people who all visited.

Why shall we bear the loss of such heavy amounts all the time.