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Punjab State Power Corporation [PSPCL]

[Resolved]  Punjab State Power Corporation [PSPCL] — for the refund of extra deduction online bill payment

Address: Ludhiana, Punjab, 141003
Website: www.pspcl.in

Respected sir / madam,

My self amarjit kaur. Contract no.[protected], consumer no. (W23mf090230a). I am a consumer of pspcl. Yesterday i paid my bill, online amount rs. 1230-/ through credit card. However the amount (1240.08 + 1240.08 = 2480.16) debited twice time, due to some system problem. So, please refund the amount as soon as.
My contact no is [protected]. Thanks
With regards,
Mrs. Amarjit kaur.
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Oct 26, 2017
Complaint marked as Resolved 
hghjgjg
Oct 07, 2017
Updated by lucky ji i submitted a complaint on ''Consumer Complaints'' on 05/10/2017 in the evening about 8.30 regarding more time payed the bill to pspcl . It is thought that, a fraud read the massage and called me as a officer of pspcl . He told me about the detail and took the detail of my card . After few minutes he stolen my 12000 -/ Rs. on my card balance . I blocked my card and complaint to the cards' customer care . I will submit my F.I.R. tomorrow .

what can a do for refund ? what can i do ?
what is the way i individually trace them and punish them, so they do not do this again, with others ?
 
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SIR / MADAM
i submitted a complaint on ''Consumer Complaints'' on 05/10/2017 in the evening about 8.30 regarding more time payed the bill to pspcl . It is thought that, a fraud read the massage and called me as a officer of pspcl . He told me about the detail and took the detail of my card . After few minutes he stolen my 12000 -/ Rs. on my card balance . I blocked my card and complaint to the cards' customer care . I will submit my F.I.R. tomorrow .

what can a do for refund ? what can i do ?
what is the way i individually trace them and punish them, so they do not do this again, with others ?
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    Punjab State Power Corporation [PSPCL] Phone
    +91 17 5222 5230
    Punjab State Power Corporation [PSPCL] Address
    F-2, Shakti Vihar, PSPCL, Patiala, India
    View all Punjab State Power Corporation [PSPCL] contact information