Punjab State Power Corporation [PSPCL] — hdfc gateway payment produced fault but funds get deducted.

Address: Amritsar, Punjab, 143001

Hi. I tried making my electricity bill payment on pspcl wesbite using hdfc payment gateway.

While returning from my bank andhra bank's webpage to pspcl webpage, the website produced fault. But funds got deducted from my bank account and did not reflect my pspcl account.

Request you to kindly resolve the matter

Transaction date: 25-sep, 2019
Pspcl account number: a42ms420124l
Pspcl account name: blaze industries
Andhra bank account number: [protected]
Amount : 1, 00, 000
Reference number on bank statement: ib/toml/[protected]/[protected]
Registered mobile: [protected]

Thanking you
Inder