Punjab State Power Corporation [PSPCL] — I'm complaining about the electric bill

Address: Bathinda, Punjab, 151001

We've paid our electric bill online, and the transaction of rupees 5480.0 is successfully done by the company, but the bill is still due. the earlier bills we've paid were successful, though this one is having some issues, you may either return our money or fix the problem. we've received a message that your payment (id-*******) of rupees 5480.0 for PUNJAB STATE POWER CORPOR is unsuccessful, whereas the money was transactioned by the company.