Address: Jalandhar, Punjab, 144003 |
Dear all,
This is to bring to your attention that our last bill (#[protected] is not correct as we are not living at the address and the house is vacant (No one is living at the house from 2nd march 2017 to till date). The electricity unit charged are purely incorrect.
So the unit charges for the said month, is incorrect. Because it is impossible that the said electricity units to be consumed.
Till the time the bill (#[protected] is not rectified, we understand that we should not be charged for the late payments as the amount is huge and incorrect.
How is it even possible to be charged for empty property, where no one is living is march 2nd 2017. There is as serious issue with your systems. It is simply a harassment of customers.
We would also be raising complaint with the consumer forum if necessary action taken in order to rectify the issue at your end. We are sure that this complaint will be addressed on priority.
Also we understand that, we shall not be charged for late payment till the time this issue has been resolved. Our physical presence is not possible to your office until august 2017.
Please revert with the acknowledgement of this complaint so that we have a receipt of the same.
Further we wish to request you to please do the necessary checks in order to rectify the issue.
Request you to please do the needful and take the necessary action. Was this information helpful? |
Post your Comment