Punjab State Power Corporation [PSPCL] — money debited but receipt not received

Address: 143001
Website: pspcl.in

I was trying to pay my electricity bill on http://pspcl.in website with the account number. 2475649 and name: baldev singh.in the first attempt, no receipt was produced and no notification of the status of the transaction was seen on the screen. So, i tried again with my other bank account. This time the transaction was successful and a receipt was generated. But, to my great dismay, the amount was precious transaction was also deduced from my bank account without any receipt generated. The bill receipt from the second attempt shows "advance payment" of 5907 rupees certifying the previous transaction to be successful. Hence, money was deduced from both of my bank accounts but only one payment receipt was produced (Supporting documents attached)
The transaction numbers for both the attempts are jf[protected] and[protected]Supporting documents attached). Kindly, refund my unpaid amount. My bank details are, hdfc bank, name: gurpal singh, acc. No.[protected], ifsc code:hdfc00002909, micr code:[protected]. I would be highly thankful.

Yours sincerely
Gurpal singh,
136-c new partap nagar gurlal bazaar gali no.4
Amritsar, punjab, 143001.
Mobile no.[protected]
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Bank Account debited for Rs. 2730.00 against the payment of my electric bill no.[protected] dated 29.04.2021 for A/C No.: [protected] through bill desk but receipt not generated, reference no.[protected]. Kindly credit my account and send me the receipt of the same.

Rgds
Sapna Sharma
A/C No.: [protected].

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    Punjab State Power Corporation [PSPCL] Phone
    +91 17 5222 5230
    Punjab State Power Corporation [PSPCL] Address
    F-2, Shakti Vihar, PSPCL, Patiala, India
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