Punjab State Power Corporation [PSPCL] — No electricity for 9 hrs

Address: 18, Decent Enclave, Barewal road, Ludhiana

I am resident of decent enclave, Ludhiana. We raised complaint at 11 am today via the company application as the power went off. Ticket was resolved automatically after few hrs without any resolution for us. We went to the electricity office and they told us they have no complaint. They gave us phone number of the guy who will come and resolve this. He told us he'll be at our place in 2 hrs. We called him again after 3 hrs and he told us that he has orders from above to prioritise other requests even when our request was raised before theirs.