Punjab State Power Corporation [PSPCL] — no power for the 16 hours at home

Address: Ludhiana, Punjab, 141012

There is no power in our domestic meter since 6 pm yesterday. I lodged the complaint with customer care but the same could not be resovdx till 7 am today.. They send me a wrong message that complaint is resolved again complaint was booked but all in vein. Your employees numbers are either switched off or they make false promises. Serviced are ddtrriorafing. Ipersonally wish that you are taking benefit of monopoly. Wish that some other competifor should come i. Punjab. Pls help to resolve the issue