Punjab State Power Corporation [PSPCL] — online bill payment issue

Address: Sangrur, Punjab, 148001

Website: pspcl.in

Name sushil kumar
Noorpura basti sunami gate sangrur
Pspcl bill account no. [protected]

I have been already paid online bill payment for my sbop net banking thru rs 3430/- but outstanding bill amount is pending bank transfer reference id is jsbi[protected]igacfvwie7 dated 23-10-17 i have request for this problem in sangrur city ra branch madam kanika and ram basal but no response for department side so please resolve my payment issue then my bill date is last thanks
Bank transfer screen shot also attached