Punjab State Power Corporation [PSPCL] — Payment made for load increase but it is not reflected portal again demands payment

Address: amritsar

Website: wss.pspcl.in:50001

I wanted to increase load of my electric meter with consumer number[protected]. I had made the request in SAP portal and made payment of Rs. 11348 with document number[protected] transaction id WICI[protected] dt.[protected]. now when I go to next step for submitting document it shows
'Kindly Complete the payment First, and then Upload the Documents', please either rectify the same or refund the amount/adjust the same in bill. I will be thankful to you.