Punjab State Power Corporation [PSPCL] — paytm payment

Address: 141401

I have paid my power bill rs 4720 ac no [protected] from past 2 days... But its showing the operator is not confirming the payment. My bill is not able to pay so i am complaining this so that my bill should ne paid as fast as possible. Actually they are asking for penalty but i already paid a bill before due time so how can i b liable for penalty... The pspcl itself is not confirming the amount on paytm through which i paid my bill.