Punjab State Power Corporation [PSPCL] — receipt of bill

Address: Gurdaspur, Punjab, 143521

I have paid bill of rs. 6430 on date[protected] and my amount has been deducted but it was not updated in [protected]. When i try to get receipt they again started to pay bill.. At last step the payment got error and receipt didn't printed but my payment got deducted and today was last payment for paying bill. Please i want them to refund my money or update that money in my pspcl account...