Punjab State Power Corporation [PSPCL] — regarding bill payment of account no-[protected]

I paid online electric bill belong to resham singh a/c no [protected] on dated[protected]. The bill amount of rs 1520 debited from my account but bill receipt did not show. At the same time, i paid it again and got its receipt. So in this way, your system received twice amount of the same bill.
So please refund my payment of rs 1520 as soon as possible. I shall be very thankful to you
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Jan 12, 2018
Updated by s p singh saini
I tracked my complaint status and it shows marked as resolved but the refund of my payment has not been given to may account
 
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Today, paid Electricity Bill through PSPCL website. Payment Gateway was Payu Money. Amount was Rs. 2190/-. Transaction ID: PAYU [protected]. Date & Time :08/01/2018 11:06:39. Amount Debited from YES Bank but Payu status was failed. Message was "Your Transaction is aborted".

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    Punjab State Power Corporation [PSPCL] Phone
    +91 17 5222 5230
    Punjab State Power Corporation [PSPCL] Address
    F-2, Shakti Vihar, PSPCL, Patiala, India
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