Punjab State Power Corporation [PSPCL] — regarding non cooperative behaviour of line man at night

Address: Amritsar, Punjab, 143001

This person Mr. hardev Singh was not co operative during the problem we faced at night when there was fault at night regarding the electricity. Nearby houses were having electricity but 2 to 3 houses electricity were not coming at night and this man put his phone on busy mode and the whole night the electricity was not there.
we want strict action against this person as he is not listening our problem and the whole in this hot weather we passed the night without electricity.
His contact number which the 1912 helpline give and he put that contact number on busy mode is +91 - [protected]

the electricity board is PSPCL Punjab, India
My address Mohini park, Amritsar, Punjab, India, 143001