Punjab State Power Corporation [PSPCL] — Rude staff

Address: Amritsar, Punjab, 143001

The 1912 customercare staff is very rude and feel burdened when someone calls them. This has happened with me thrice. They are in a hurry to hang up always. We do not need such services if the staff is supposed to be so rude. What is the need of 1912 if they are not even ready to listen to us. I once called them and they told me that they would share the number of the lineman. 3 hours passed and i didnt recieve any number what so ever.