Punjab State Power Corporation [PSPCL] — unauthorized electricity bill

Address: Mohali, Punjab, 144001

This is consumer no [protected], for my last electricity charges bill date 28 sep 18 was 18480/- which is really a matter of concern because earlier my bill was not more than 7, 000/- for any of the months. Iapproache dthe local office but they are saying first of all you need to clear the bill then only we will move forward.
You are requested to look into this matter as early as possible.