Punjab State Power Corporation [PSPCL] — Wrong bill amount when meter is not in use

Address: Jalandhar, Punjab, 144004

Website: Punjab state electricity board

Dear Sir,
I am writing on behalf of my mother Mrs Bakshish Kaur. Her Punjab state electricity contract number is [protected]. My mother owns a property in Jalandhar city. She is living is USA from last one year. Her last bill was issued for the amount of approximately 1500 Indian rupees, which was submitted by our relatives. For the period of February 2017 and April 2017, she is issued with a bill for the amount of 6120 Indian rupees. Please note she is living is USA and nobody is using electricity as nobody is living at the address. Please note even when my mother was living in India last year, her bill amount was always around 600 rupees approximately and at that time she was using electricity. Our whole family lives abroad so no one uses electricity for the above account. Please see attached bill and I would appreciate if you could please take an appropriate action to resolve this issue and even adjust the last paid bill in future bill as an adjustment.
My email address is [protected]@yahoo.co.uk
I would appreciate if you could confirm that you have received this complaint and send me an email. I look forward to hearing from you.
Kind regards
Son of Mrs Bakshish Kaur
R.Deol