Punjab Technical University — Distance edu : result not updated, degree and marksheet not received

Address: 133001

I am deepanshi. My roll no is [protected], i was mba hr student of ptu session 2013 to 2015 and still now i don't get my 3 sem marksheet and 4th sem results. I talked to ptuhelpdesk and ptu support center.., and one of the ptu staff.. But no one helped me... This is not my fault.. Its all ptu fault.. I submitted my all sem fee on the time and gave all the exam... And i m suffering difficulties in my future due to negligency of ptu... So please sort out my problem as soon as possible... Otherwise i will be take this matter to other higher level.