Punjab Technical University — Original certificates

I was an MBA student 2020 passport.
I didn't receive my first semester dmc and transcript.
I have paid all extra charges to get my all original documents but they donot bother to send it to my college.
Neither University nor my college has helped me in this.
They have very poor support system and management.
I just want my original first semester dmc and transcript along with that.
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    4th Floor, Almas Plaza, Near Nmdc, Humayun Nagar, Hyderabad, Andhra Pradesh, India - 500028
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