Punjab Technical University — Support.ptu.org (student support dashboard)

My Student ID is [protected], Name Pankaj Sehgal. On Student Support portal My profile name Spelling is in correct. Even after logging in 2 support ticket. It is not corrected. Profile name is typo by university employee who have created. Support team is asking to raise Paid Query to resolve. This is unfair.

request id : 10176083, 10175878 closed with invalid comments,
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    Punjab Technical University Address
    4th Floor, Almas Plaza, Near Nmdc, Humayun Nagar, Hyderabad, Andhra Pradesh, India - 500028
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