Punjab Technical University — Transcript and Attestation of DMC and Degree

I raised query related Transaction and Attestation of DMSs and Degree with Academic Request Form. Till Date 49 days completed still waiting response from PTU University. Even multiple times call and mailed to support team and Registrar no one take care of it. Really worst support system they have. PTU are showing on portal max 20 days required for completion the task.
Still waiting response from their side.
Query Number:[protected]

Thanks