Puravankara Projects — Useless CRM department

Address: Head Office is in Bangalore

Website: www.puravankara.com

Please do not have any connections with any projects of the Puravankara Projects.. In fact, if you have any problems they are least bothered.. You can be a millionaire or a pauper.. The treatment is the same.. The attitude is DON'T BOTHER even if the customer is right.. They don't give an answer and expect you to be after them.. For simple things they take a minimum of 6 months.. and don't be surprised that even if you keep the accounts alright, their accounts department don't have details.

I had bought a property in the year 2007 and they were expected to give possession in 2010.. I had completed all payment as per their payment plan and they gave possession in 2016.. I had to fight to get compensation and had to submit all the papers for payment (though I had paid all in time).. I did not get compensation until I had met someone who I professionally knew after which I got the compensation in 10 minutes..

With lot of difficutly I sold the house.. the difficulty was that when i took possession of the house I noticed that there was a cremation ground right in front of the balcony which Puravankara did not mention (I was in Dubai when I bought the house).. Puravankara did not mention anything about this in their plan NOR was it expressed to me..

After I sold the house for a loss of almost Rs 20lacs, the housing owner's society claimed Rs. 20, 000 from my BUYER and said that I am supposed to pay this to them.. I have been trying to get a response from PURAVANKARA since Oct 2020 and there has been no answer.. Best part is that there is nowhere in PURAVANKARA website that you can register a complaint and I have tried various means to contact PURAVANKARA with no success.. Neither they will tell us who is the person responsible for CRM nor will they connect to them.. I am sorry that this has been my experience and I seriously don't recommend PURAVANKARA Projects to anyone unless you want to get into a mess when you have problems