Qatar Airways — Improper behavior and handling.

I had a round trip from Mumbai to DFW. I asked Mumbai qatar representative to correct spelling mistake in my wife's name. He told me it's ok as he can't edit that in ticket. I came to dfw without issues and then on 11th January I was denied boarding saying that it was not their issue. One of the guy who called himself was very rude didn't help. Finally one nice lady fro. Counter approached me and guided me to rebook and cancel the current flight by calling into customer care.
Was this information helpful?
No (1)
Yes (1)
 
1 Comment

Comments

Deep Chhaiya

The relations between the passenger and the air carrier regulate the ticket and /or pnr of the air carrier.

The duty of the passenger is to present his/her first name and family name in the spelling of his passport.

There can be blind or poorly educated employees, which do not read the text of the ticket and of the passport prior the boarding is over, do not understand their office duties.

The Qatar airways do not employ blind, deaf or insufficiently trained employees for the services.

Post your Comment

    I want to submit Complaint Positive Review Neutral Comment
    code
    By clicking Submit you agree to our Terms of Use
    Submit
    Qatar Airways
    customer care contacts
    Customer satisfaction rating Customer satisfaction rating is a complex algorithm that helps our users determine how good a company is at responding and resolving complaints by granting from 1 to 5 stars for each complaint and then ultimately combining them all for an overall score.
    Read more
    43%
    Complaints
    195
    Pending
    0
    Resolved
    83
    Qatar Airways Phone
    +91 79 3004 2000
    +91 79 3061 6000
    Qatar Airways Address
    28, Barakhamba Road, Connaught Place,, New Delhi, Delhi, India - 110001
    View all Qatar Airways contact information

    New Member Registration

    The following information is hidden from other customers and is only visible to representatives of the company you are complaining about. This step is optional and can be skipped below.

    New Member Registration

    Already a Consumer Complaints member? Log in now
    •            
      or

    New Member Registration

    A confirmation email was sent to "".
    To confirm your account, please click the link in the message.

    If you don't see the email in your Inbox, please check your Spam box.

    User Login

    Not a member of Consumer Complaints? Register now.
    •            
      or
    Loading, please wait...


    Your password has been sent to the specified email address. Log in

    User Facebook Login

    GDPR