Comments
To the author.
Last day for the submission to the court - the date of your correspondence / or reply + 1year.
If you still want the compensation and you are able to pay for the legal assiatnce,
email with documents to < aryan(at)vivaldi.net >,
substitute (at) to "@" sign.
Last day for the submission to the court - the date of your correspondence / or reply + 1year.
If you still want the compensation and you are able to pay for the legal assiatnce,
email with documents to < aryan(at)vivaldi.net >,
substitute (at) to "@" sign.
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+91 79 3004 2000
+91 79 3061 6000
28, Barakhamba Road, Connaught Place,, New Delhi, Delhi, India - 110001
The complaint regarding the lost baggage had to be submitted in written to the air carrier, whom you had paid or own e-ticket on ther behalf not later than in 7 days following the last flight in your e-ticket
The complaint has to contain the basic fields:-
1. Particulars of the address, according to e-ticket, or PNR, or invoice
2. Particulars of the submitter: full name, address, email, phone, bank account number
3. Brief description of the events:
when, where, which services had been ordered according to, for example, PNR or e-ticket;
when, who had did not deliver the baggage according to bag tag.
4. Request: the statement of the act from the responder (what do you want)
5. Signature / name, date, time, place.
The responding party has 21 days for the processing, or refusal to process the claim,
stating the addressee, reasons, decision, his particulars.
Such documents are not seen here.
In addition, the author does not know his all rights, which are acquired.
If the claim is not processed within 21 days or not full amount is paid,
the passenger is entitled to claim money from the offender via one of the authorities:-
1. Department general of civil aviation in the state of residence, if in India,
2. Customers court (forum) in the state of residence, if in India,
3. District court (forum) in the state of residence, if in India,
4. District court in US.
If the passenger does not know the rules and his all rights, incurred from the cancellation of the flight,
he or she is entitled to hire the lawyer or the legal professional for the agreed fee.
Such assistance can cost from USD100 with the expecation to get ~1250 USD via the court
Time limit: 1 year from the last flight arrival or from the last communication.
Regards.
sr manager for ICAO / IATA irregulations matters
Aryan engineers Ltd
e--mail aryan(at)vivaldi.net