I left from Brazil to Bangkok June 9th, arrived in Bangkok June 11th, my luggage wasn’t there, there was a delay. At the airport they gave me a form to fill and said that I should receive my luggage between 24-48 hours, I received it almost 4 days later, on june 14th (on my file was saying that my luggage was lost since 10th, even before I arrive on my final destination). They said I would have my expenses paid as I didn’t have things to wear, I bought a couple of things and sent all the bills by email, on June 23rd the company answered me saying that Qatar Airways offered me an amount of 150USD as a reimbursement (which isn’t a lot AT ALL already, just the fact that there was a delay to receive my luggage, the stress and having to go out and buy things, just for this they should be paying something already, plus the things that I had to buy…) since then I sent 3 emails trying contact and asking which information they need to give me the reimbursement and I NEVER received an answer. It’s been more than one month that everything happened, and almost one month that they sent me ANYTHING about it, and I still didn’t get answers.
File ref: BKK2560937
Was this information helpful? | 
Post your Comment